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Terms and Conditions

1. Introduction

Welcome to healthpet (the “Site”). By accessing or using this website, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree with any part of these Terms, you must discontinue use of the Site immediately.

2. Acceptance of Terms

These Terms constitute a legally binding agreement between you (“User”, “you”, or “your”) and healthpet (“we”, “us”, or “our”). They govern your access to and use of the Site, including any products, services, or content offered.

3. Changes to These Terms

We reserve the right to modify, amend, or update these Terms at any time without prior notice. The most current version will be posted on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

4. Use of the Site

4.1 Eligibility

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use the Site. By using the Site, you represent and warrant that you meet these eligibility requirements.

4.2 Account Registration

To place an order or access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your password confidential. You are responsible for all activities that occur under your account.

4.3 Prohibited Conduct

You agree not to:

  • Violate any applicable law or regulation.
  • Infringe the intellectual property rights of healthpet or third parties.
  • Upload, post, or transmit any defamatory, obscene, or unlawful material.
  • Attempt to gain unauthorized access to any part of the Site or its systems.
  • Use automated tools (such as bots or scrapers) to collect data from the Site without our prior written consent.

5. Product Information and Purchases

5.1 Pricing and Availability

All prices are listed in U.S. dollars and are subject to change without notice. We strive to ensure product descriptions, images, and prices are accurate, but errors may occur.

5.2 Order Acceptance

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion.

5.3 Payment

We accept major credit cards and other payment methods indicated on the Site. You represent that you have the legal right to use the payment method you provide.

5.4 Shipping

Shipping costs and delivery times are estimated at checkout. We are not liable for delays caused by carriers or events beyond our control.

5.5 Returns and Refunds

Products may be returned in accordance with our Return Policy, which is incorporated by reference into these Terms. Refunds, when applicable, will be issued using the original payment method.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of healthpet or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Disclaimer of Warranties

The Site and all information, products, and services are provided “as is” and “as available” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non‑infringement.

8. Limitation of Liability

To the maximum extent permitted by law, healthpet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, even if we have been advised of the possibility of such damages.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict‑of‑law principles. Any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Wake County, North Carolina.

11. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: [email protected]
  • Phone: +1 (919) 722-6315
  • Address: 9914 Southeast Chestnut Street, Raleigh, North Carolina 27686, United States

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